I help keep an existing website maintained through agreed checks, safe updates and small edits. Maintenance is different from a redesign, hosting or a promise of round-the-clock availability.
A saved copy of files, and the database where relevant. Retention is limited to the copies listed. A restore attempt cannot guarantee recovery of missing or corrupted data.
Small edit
Changes to supplied text or images within existing layouts. New layouts, pages with custom functionality and large product uploads are separate.
Response target
The target is an acknowledgement and next step during working hours, not a guaranteed fix time or 24/7 emergency service.
Compare the complete scope
On smaller screens, swipe inside the table to compare all three plans. The same details are available in each card above.
Website Maintenance: quantities and service limits
Included work
Starter
Growth
Advanced
Suggested starting fee
₹999 / month
₹1,999 / month
₹3,999 / month
Site covered
1 static website, up to 10 pages
1 WordPress site, up to 25 pages
1 WooCommerce site, up to 100 products
Backups
1 file backup/month; retain last 2
1 file + database backup/week; retain last 4
1 file + database backup/day; retain last 7
Backup storage
Up to 1 GB
Up to 2 GB
Up to 5 GB
Software update review
Not applicable to static HTML
1/month, with backup and compatibility review
2/month, with backup and compatibility review
Small content-edit time
30 minutes/month
60 minutes/month
120 minutes/month
Contact form & link checks
1/month
2/month
1/week
Speed & HTTPS review
1/month
1/month
2/month
Store journey check
Not included
Not included
1/week; test mode where available
Supported restore from plan backup
1 attempt/month
1 attempt/month
2 attempts/month
Maintenance report
1/month
1/month
1/month
Support response target
Within 2 working days
Within 1 working day
Within 1 working day
Initial onboarding
Within 3–5 working days of access
Within 3–5 working days of access
Within 3–5 working days of access
Exclusions and additional charges
Domain, hosting, premium licences, paid backup storage and vendor charges are separate. A scheduled check is not continuous uptime or security monitoring.
Malware removal, hacked-site recovery, redesigns, new integrations, custom feature development and unsupported software repairs need a separate quote.
Unused edit time does not roll over. Additional simple edit time: suggested ₹750/hour, billed in approved 30-minute blocks.
Prices are in Indian rupees. Applicable taxes, approved third-party purchases and extras are itemised in the written quote. I ask for approval before work outside the scope.
Payment, delivery and communication
Suggested billing: monthly in advance for a 30-day service period. Onboarding confirms access, backup compatibility and site condition. Pre-existing faults are documented and quoted separately.
I confirm access, business facts and the start date before work begins.
You approve proposed content and campaigns before publishing. Your business remains responsible for supplying accurate offers and responding to customer enquiries.
Monthly reports describe completed work and available performance data; they do not turn clicks or impressions into a sales claim.
Support is by email and WhatsApp within the scope. Calls and response targets follow the plan and written agreement.
These are suggested starting prices and service allowances for discussing your project. Your written quote confirms the final fee, capacity, deliverables, applicable taxes and terms before you book. No payment is taken on this page.
When can work start, and how long does it take?
Each monthly plan covers a 30-day service period. The plan lists any onboarding or setup period. I confirm a start date after receiving agreed payment, access, business information and approvals. Platform reviews and missing information can change the schedule.
What costs extra?
Domain, hosting, premium licences, paid backup storage and vendor charges are separate. A scheduled check is not continuous uptime or security monitoring. Malware removal, hacked-site recovery, redesigns, new integrations, custom feature development and unsupported software repairs need a separate quote. Unused edit time does not roll over. Additional simple edit time: suggested ₹750/hour, billed in approved 30-minute blocks.
Can I upgrade or customise a package?
Yes. Tell me which quantities, channels or features need to change. I confirm the revised deliverables and price in writing before extra work begins. Changes to an ongoing plan normally take effect at the next service period unless we agree a separate change order.
How do cancellations and refunds work?
Proposed booking terms: request cancellation by email before the next service period or project milestone begins. Completed work and approved third-party costs are itemised; any payment for undelivered work is reconciled against the accepted proposal. There is no blanket non-refundable rule on this page. The written agreement and applicable requirements govern the final settlement.
What support is included?
Support covers questions and issues within the purchased scope. Suggested working hours are Monday to Friday, 10 am–6 pm IST, excluding agreed holidays. Response targets mean acknowledgement and a next step, not guaranteed resolution. Calls are booked in advance; emergency and 24/7 support are excluded.
Will I keep ownership of my accounts and website?
Your business should retain control of its domain, hosting, website and platform accounts. I work through authorised access. Third-party licences have their own terms. Website files and deliverables are handed over under the agreed payment and licensing terms.
Do unused quantities roll over or guarantee results?
Unused monthly allowances do not roll over unless agreed in writing. Counts are work limits, not promises of rankings, reach, leads or sales. Where an activity does not apply to your site or eligibility, I explain that before booking and agree a suitable scope.
Need a package built around your business?
Send your website, business type, priorities and the work you need. I’ll explain the options and confirm the price and responsibilities in a written quote.
